Below are some common concerns of our clients before purchasing, if you have other questions, please just send it to hello@tiatrends.com
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders will generally ship between 7 - 15 business days unless stated otherwise on the product page. There may also be potential delays due to a high volume of orders or postal service problems which are outside of our control. It depends what you purchased/where you live!

You can CONTACT US at hello@tiatrends.com for specific shipping times.
At the moment we offer shipping to: The United States.
Shipping cost is at a flat rate of 6.99. We offer FREE shipping on Orders over $65 .
We ship from our fulfillment centers located in China and The United States.
When your order has shipped, you will receive an email notification from us including a tracking number you can use to check its status.
Please allow 48 hours for the tracking information to become available.

You can track your order directly on our website here: Order Tracking
While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from where we produce.
If you haven’t received your order after 45 days of receiving your shipping confirmation email, please contact us at hello@tiatrends.com with your name and order number, and we will look into it for you ASAP!
We employ different specialized factories to produce different ranges of items or garments. As such, we ship from different locations depending on where the items are produced. Therefore, some items may be shipped separately.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. TIA Trends is not responsible for these charges if applied and are your responsibility as the customer. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
Unfortunately, we do not offer shipping to P.O. boxes.
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